Privacy Policy

Last Modified: February 2024

At NFC.cool Unipessoal LDA, we prioritize the security and privacy of our users. This privacy describes how and why we might collect, store, use or share your information when you use our services or use our app NFC.cool, such as when you: Visit our website at NFC.cool, or any website of ours that links to this privacy notice. Engage with us in other related ways, including any sales, marketing or events. Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents(Connect To Table OF Contents) below to find the section you are looking for.


What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and which parties do we share personal information?

We may share information in specific situations and with specific third parties.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmisson over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or the unauthorized thrid parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding you personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by visiting us here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

  • What information do we collect?
  • How do we process your information?
  • What legal bases do we rely on to process your personal information?
  • When and with who do we share your personal information?
  • Do we use cookies and other tracking personal information?
  • Marketing cookies.
  • How long do we keep your information?
  • How do we keep your information safe?
  • Do we collect information from minors?
  • What are your privacy rights?
  • Controls for do-not-track features.
  • Do we make updates to this notice?
  • How can you contact us about this notice?
  • How can you review, update or delete the data we collect from you?

What Information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Servicers, or otherwise when you contact us.

Personal Information Provided by you

The personal information that we collect depend on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone Numbers
  • Email Adresses
  • Mailing Adresses
  • Usernames
  • Billing Adresses
Sensitive Information

Sensitive data, including details about racial or ethnic background, health, religious views, or other categories as listed by applicable data protection laws, is not processed by us intentionally. Kindly study our comprehensive privacy policy or get in touch with us if you have any questions or issues regarding particular categories of data.

In what situations and which parties do we share personal information?

We may share information in specific situations and with specific third parties. During the handling of personal data, there is a possibility that such data may be transferred to or disclosed to other entities, companies, legally independent organizational units, or individuals. The recipients of this information may encompass service providers entrusted with IT-related responsibilities or providers of services and content seamlessly integrated into a website. In these instances, we adhere to legal stipulations and, specifically, enter into suitable contracts or agreements designed to safeguard your data with the recipients thereof.

Data processing in thrid Countries

In the event that we engage in data processing in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or if the processing occurs within the context of utilizing third-party services, or involves the disclosure or transfer of data to other individuals, entities, or companies, such actions will strictly adhere to legal requirements. Unless explicit consent is given or there exists a contractual or legal necessity for the transfer, we ensure that data processing in third countries maintains a recognized standard of data protection. This may involve contractual obligations through the EU Commission's standard protection clauses, certifications, or adherence to binding internal data protection regulations, as outlined in Articles 44 to 49 of the General Data Protection Regulation (DSGVO), detailed on the EU Commission's information page.

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by: Stripe.

All personal information that you provide to us must be true, complete, accurate and you must notify us of any changes to such personal information.

Information automatically collected

Some information such as your Internet Protocol (IP) adress or browser and device characteristics is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP, address, browser and device characteristics, operating system, language preferences, referring's URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of your Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, errors reports (sometimes called "crash dumps"), and hardware settings).
  • Device Data: We collect device data such as information about your computes, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.
  • Location Data: We collect location data such as information about device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling you Location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
How do we process your information?

We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To fulfil and manage orders. We may process your information to fulfil and mage your orders, payments, returns, and exchanges made through the Services.
  • To Save or protect and individual's vital interest. We may process your information when necessary to save or protect and individual's vital interest, such as to prevent harm.
What legal bases do we rely on to process your information?

We only process your personal information when we believe it is necessary and we have a valid reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your tights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) require us to explain the valid legal bases we reply on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw you consent at any time.
  • Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a thrid party, such as situations involving potential threats to the safety of any person.
When and with whom do we share your personal information?

We may share information in specific situations described in this section and/or with the following thrid parties.

We utilize AdMob and Firebase, including their various features, to enhance the functionality of our app and deliver personalized content. AdMob, a mobile advertising platform provided by Google, allows us to serve ads within our app. Firebase, a mobile and web application development platform, provides us with valuable analytics and other functionalities.

By using our app, you consent to the data processing practices outlined by AdMob and Firebase. If you have any questions or concerns about how your data is handled, please contact us at here.

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Analytics: We may share your information with Google Analytics to track and analyze the use of the Services. To opt out o f being tracked by Google Analytics across the Services visit: https://tools.google.com/dlpage/gaoptout.
  • When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
  • AdMob: AdMob may collect certain information for the purpose of serving targeted advertisements. This may include device information, user interests, and in-app activities. For more details on AdMob's data processing practices, you can review Google's AdMob Privacy & Terms.
  • Firebase: We leverage Firebase for analytics, crash reporting, and other features to improve the overall user experience. Firebase may collect data such as device information, usage patterns, and app performance metrics. To understand how Firebase handles data, please refer to Google's Firebase Privacy & Terms.
  • Affiliate Marketing: We may engage in affiliate marketing programs, which means that we may earn commissions on qualifying purchases made through links on our website. When you click on an affiliate link and make a purchase, the affiliate program may collect information to track the success of the referral. Rest assured, any data collected through affiliate marketing programs will be handled in accordance with this privacy policy. For further details, please feel free to contact us here.
Google AdMob

This application incorporates Google AdMob (https://www.google.de/admob/) for advertising purposes, provided by Google (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google utilizes the Apple Advertising Identifier (referred to as Apple Ad-ID) for advertising taxation purposes. A pseudonymous user profile is established using the Apple Ad-ID, enabling the assignment of users to various advertising segments on the Apple advertising platform for the display of targeted advertising, whether actual or perceived based on user interests.

The Apple Ad-ID serves as a pseudonym, safeguarding against the disclosure of personal data to Google. The Apple Ad-ID is transmitted to and stored on a Google server in the USA. Google adheres to the data protection regulations outlined in the US Safe Harbor Agreement and is registered with the US Department of Commerce's Safe Harbor program.

To opt-out of the use of the Apple Ad-ID, users can navigate to "Privacy" in System Preferences and disable "Tracking." Additional information on data protection in connection with Google. The utilization of Google AdMob and the associated data processing aligns with our legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. By employing Google AdMob, our aim is to ensure that users are presented with advertising on their devices tailored to their actual or perceived interests, deemed legitimate within the framework of the aforementioned provision.

Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

Cookies and related tracking technologies (such as pixels and web beacons) may be used by us to retrieve or store data.

For detailed information about how we utilize these technologies and instructions on managing your cookie preferences, please refer to our cookie consent in the footer of this page.

Facebook Tracking Pixel

At NFC.cool, we may utilize the Facebook Tracking Pixel to enhance our website's functionality, measure the effectiveness of our marketing strategies, and improve your overall experience. This technology allows us to collect data that helps us understand user interactions on our site and enables us to optimize our advertising efforts.

Information Collected by Facebook Tracking Pixel:

The Facebook Tracking Pixel may collect the following information:

  • User Interactions: We may track your interactions on our website, such as page views, clicks, and other engagement metrics.
  • Conversion Tracking: The pixel helps us measure the success of our Facebook advertising campaigns by tracking whether users take specific actions (e.g., making a purchase) after clicking on our ads.
Purpose of Data Collection:

The data collected through the Facebook Tracking Pixel is used for the following purposes:

  • Marketing Optimization: To assess and enhance the effectiveness of our Facebook advertising campaigns.
  • Personalized Advertising: To deliver more relevant and personalized advertisements to users based on their interactions with our website.
User Choices:

We respect your privacy, and you have the option to control the use of the Facebook Tracking Pixel:

  • Opt-Out: If you prefer not to participate in the data collection facilitated by the Facebook Tracking Pixel, you can adjust your browser settings to disable cookies. Additionally, you can opt-out of personalized ads on Facebook through the Facebook Ad Preferences.
Compliance with Data Protection Laws:

We are committed to ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations. Our use of the Facebook Tracking Pixel is conducted in accordance with these laws.

If you have any questions or concerns about our use of the Facebook Tracking Pixel, please contact us at here .

Marketing Cookies

In addition to the essential cookies mentioned above, we may also use marketing cookies. These cookies are designed to track and analyze your browsing behavior for marketing purposes, such as delivering personalized advertisements and promotional content. By using these cookies, we aim to enhance your overall experience on our website. For detailed information on the types of marketing cookies we use and how you can manage your preferences, please refer to our cookie consent in the footer of this page.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outline in this privacy notice unless otherwise required by law.

We will only keep you personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures.

Although we have put strong organizational and technical security measures in place to protect your personal information, it's crucial to remember that no online platform can provide 100% security, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Even though we work hard to prevent unauthorized access to your data, users should be aware that there is always some risk involved with using the Internet for electronic communications.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 year of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Service. If we learn that personal information from users les than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at here.

What are your privacy rights?

In some regions (like the EEA, UK, Switzerland and Canada), you have certain right under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, if applicable, to data portability and not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us at: here.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us here.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us here. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send your service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoots problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set tour browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain feature or services of our Services.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preferences not have data about your online browsing activities monitored and collected. At this stage no uniform technology's standard for recognizing and implementing DNT signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform about that practice in a revised version of this privacy police.

Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The update version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

We aim to protect your personal information through a system of organizational and technical security measures.

NFC.cool Unipessoal LDA

Rua Da Sofia 139

Coimbra 3000-390

Portugal

E-Mail: click here

How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information please contact us via e-mail.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.